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Privacy Policy

Effective Date: 01.01.25

Our website address: oursmadeforyou.com

1. Information We Collect

Personal Information:

• Collected when you create an account, place an order, or contact us.
• Includes your name, email address, phone number, billing and shipping addresses, and payment information (processed securely through third-party providers).

Non-Personal Information:

• Collected automatically when you interact with our site.
• Includes your IP address, browser type and version, device type, pages visited, time spent on site, and referring website.

Cookies and Tracking Technologies:

• Used to improve your experience, analyse website performance, and deliver personalised content.
• You can manage your preferences through your browser settings or our cookie banner/settings page.

Cookie Types:

• Essential: Enable core website functionality (e.g., page navigation, security).
• Performance: Collect data on site usage to improve performance.
• Preference: Remember user choices (e.g., language) for personalisation.
• Functional: Enable enhanced functionality (e.g., saved settings).
• Analytics: Track website traffic and user behavior for site improvement.
• Marketing: Track users across websites for targeted advertising.

Specific Cookie Uses:

• Comments: Option to save your information in cookies for convenience, lasting for one year.
• Login: Temporary cookies for browser compatibility, login cookies for login information and screen display choices (lasting for two days), and screen options cookies that last for a year. "Remember Me" extends login persistence to two weeks. Logging out removes login cookies.
• Editing/Publishing: A cookie is saved when editing or publishing an article, indicating the post ID and expiring after one day.

Media: 

Avoid uploading images with embedded location data (EXIF GPS) as visitors can extract this information.

Embedded Content: 

This website may include embedded content (e.g., videos, images, articles) from other websites. Interacting with this content is like visiting those websites directly, and they may collect data about you, use cookies, and track your interaction.

2. How We Use Your Information

We use your information to:

• To fulfil your requests: We use your information to process and fulfil your orders and to communicate with you about your orders, promotions, or inquiries.
• To improve our services: We use your information to improve and optimise our website and services.
• To meet legal obligations: We may use your information to comply with applicable laws and regulations and to prevent fraud.
• To provide personalised content: We may use your information to deliver targeted advertisements and marketing messages, but only with your consent where required.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers: Trusted third-party vendors who assist us with payment processing, order fulfilment, website hosting, analytics, marketing, and advertising.
• Legal authorities: To comply with applicable laws, regulations, or court orders.
• Business transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information, but no method is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access and Update: Access or update your personal information.
• Delete Your Data: Request deletion of your personal information.
• Opt-Out of Marketing: Unsubscribe from promotional emails.
• Manage Cookies: Disable cookies in your browser settings.

6. International Users

If you are accessing our website from outside of the UK, your information will be processed and stored in the UK.

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our site.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect their information.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions, please contact us via email, phone, or mail.

Additional Information:

Additional information:

• Data retention: Comments and their metadata are retained indefinitely. Registered user information is stored in their user profile.
• Your rights over your data: You can request an exported file of your personal data or request that we erase it (excluding data we must keep for legal or security purposes).
• Data transfers: Visitor comments may be checked through an automated spam detection service.
• Klarna: We partner with Klarna to offer payment options. Klarna receives your contact and order details to assess your eligibility and tailor payment options. Your data is handled according to applicable data protection laws and Klarna's privacy policy.

Mobile terms of service: 

By consenting to our SMS/text messaging service, you agree to receive recurring messages. You can opt-out at any time by texting STOP to [short code] or clicking the unsubscribe link. Message and data rates may apply. We may change the short code used and will notify you of changes. Wireless carriers are not liable for delayed or undelivered messages. We are not liable for failed, delayed, or misdirected delivery of information sent through the service.